7月5日,合纵文化特邀海底捞微海咨询公司杨娟老师,针对海底捞解决和分析问题的方法“七个不放过”开展了专题培训会,合纵文化董事会成员、高管团队及锻造营学员均到场参与此次培训。
On July 5, Ms. Yang Juan of Micro Sea Consulting Company was invited to conduct a special training session on the "seven not to let go" method of solving and analyzing problems in Finding Finding the Bottom.
“七个不放过”是海底捞一个有效解决运营管理问题的思维模式。可以通过问题演变案例,支持公司案例库及提升同类问题的处理效率。此次培训采取专家授课和学员讨论相结合的方式开展,海底捞微海咨询公司杨娟老师为在场人员全面系统的讲解了“七个不放过”方法,并现场进行互动交流,答疑解惑。
"Seven not to let go" is an effective mode of thinking to solve operational management problems. Can through the problem evolution case, support the company case library and improve the efficiency of handling similar problems. The training to take experts to teach and students to discuss the combination of ways to carry out, sea bottom fishing micro sea consulting company Yang Juan teacher for the present personnel comprehensive and systematic explanation of the "seven not to let go" method, and the scene for interactive exchanges, answer questions.
“ 七个不放过 ”
" 7 Not to Spare "
1、找不到问题的根源不放过
Failure to find the root cause of the problem
2、找不到问题的责任人不放过
Can't find the person responsible for the problem.
3、找不到问题的解决方法不放过
Can not find a solution to the problem does not let go
4、改进方法落实不到位不放过
Improving the method of implementation without letting go
5、问题责任人和员工受不到教育不放过
The person responsible for the problem and the employee will not be spared without education
6、没有长期的改进措施不放过
No long-term improvement measures are spared
7、没有建立档案不放过
No file is created
培训会上,学员们拿出课前准备好的问题案例现场进行分享,通过剖析“七个不放过”方法,梳理最根源的痛点、难点问题,扒开表面看实质,这一教学方式具有非常强的针对性、实用性。“七个不放过”体现管理者更好解决问题方式,先说总领(抛出问题)再逐层分解。当需要分析和解决一个问题时,就要按照这一方法分解成七个方面,从纲领向下逐层分解,当这七个方面都处理好了,那核心问题也就迎刃而解。
At the training meeting, the trainees took out the problem cases prepared before the class to share the scene, through the analysis of the "seven not to let go" method, sorting out the root of the pain, difficult problems, scratch the surface to see the substance, this teaching method has a very strong pertinence, practicality. The "seven not to let go" reflects the way managers better problem solving, first say the general lead (throw the problem) and then break down layer by layer. When you need to analyze and solve a problem, it is necessary to break down into seven aspects in accordance with this method, from the program down to layer by layer, when the seven aspects are well handled, that the core problem will be solved.
一旦在运营管理过程中出现问题,那么问题根源、责任人是谁、是否有有效方法、方法如何落地、如何预防同类问题再次出现,把一个核心的问题分解成七个方面,这就是“逐层分解”的概念。
Once the operation and management process problems, then the root cause of the problem, who is responsible, whether there is an effective method, how to land, how to prevent similar problems from reoccurring, a core problem broken down into seven aspects, this is the concept of "layer by layer decomposition".
我们要学习优秀企业管理者思维模式,如果只学表面的方式方法,那么注定以失败告终。此次培训的目的就是要找到问题的根本,去锻炼自身解决问题思维模式,这样才有可能把运营及管理做得更好。
If we only learn superficial ways and methods, we are doomed to fail. The purpose of this training is to find the root of the problem, to exercise their own problem-solving mode of thinking, so that it is possible to operate and management to do better.