7月17日，合纵餐饮服务技能PK大赛在泰炯中心城店成功举办。 来自合纵旗下胡桃里音乐酒馆（中心城店、华侨城店、海上世界店）、杂咖·杂货咖啡馆、事外英式居酒屋、泰炯音乐餐厅、首次亮相的唱三锅共七个参赛队伍参与现场比拼，纷纷使出看家本领，为大家呈现了一场高质量的餐饮服务技能赛事！
On July 17, the PK competition of food service skills of Hezong was successfully held in Taijung Center City Store. A total of seven participating teams from Hezong's Walnut Lane Music Tavern (Center City Store, OCT Store, and Sea World Store), Zaka-Grocery Café, Shiwai English Izakaya, Taijung Music Restaurant, and Singing Three Pots, which made its debut, participated in the on-site competition and showed their best skills, presenting a high-quality food service skills competition for everyone!
大赛伊始，合纵文化执行总裁唐正纯上台致辞。
At the beginning of the competition, Mr. Tang Zhengchun, CEO of Hezong Culture, gave a speech on stage.
唐总在致辞中说道：“让听得见炮声的人来决策！只有做到对企业经营管理的全神贯注，洞悉答案永远在现场的奥秘，才能真正做到为客户创造美好的用餐体验。合纵文化希望通过此次技能服务大赛的举办，能够让各餐饮品牌亲自深入一线，用普通人的眼睛观察世界，用普通人的脚步丈量世界，学会换位思考，了解客户最真实的服务需求，真正做到为客户打造完美的用餐体验。”
In his speech, Mr. Tang said, "Let those who can hear the sound of cannons make decisions! Only by paying full attention to enterprise operation and management and understanding the mystery that the answer is always on the spot can we truly create a wonderful dining experience for customers. Hezong Culture hopes that through the holding of this skills service competition, each food and beverage brand can personally go into the front line, observe the world with ordinary people's eyes and measure the world with ordinary people's feet, learn to think differently and understand the real service needs of customers, so as to truly create a perfect dining experience for customers."
现场精彩集锦
Highlights of the site
优质的服务是企业发展的重中之重，而摆台标准是服务人员优质服务工作的一项重要体现。一桌规范的摆台，不仅体现了服务人员的规范操作，同时，一个好的摆台主题设计，更能体现出不同品牌间的情调与特色，能更好的抓住顾客的心理，达到刺激餐饮消费的目的。
Quality service is the most important development of the enterprise, and table setting standards is an important manifestation of the service personnel quality service work. A standard table setting, not only reflects the service personnel standard operation, at the same time, a good table theme design, more reflective of different brands of mood and characteristics, can better seize the customer's psychology, to achieve the purpose of stimulating food and beverage consumption.
△评委现场点评
△Judges on-site comments
经过摆台标准、服务标准、突发事件三轮激烈竞逐，胡桃里音乐酒馆中心城店以出色的现场表现一举夺冠！在个人奖项中，胡桃里音乐酒馆中心城店还获得“最佳摆台”、“最佳店长”的荣誉。
After three fierce rounds of table setting standards, service standards, and contingencies, the Center City location of Walnut Lane Music Tavern came out on top with an outstanding live performance! In the individual awards, Walnut Lane Music Tavern Center City Branch won the "Best Table Setting" and "Best Store Manager" awards.
事外英式居酒屋则以微弱差距夺得团队二等奖，同时，个人奖项中的“最佳服务话术”、“最佳侍酒”也被事外英式居酒屋收入囊中。
In the individual awards, the restaurant also won the "Best Service" and "Best Sake Service" awards.
杂咖·杂货咖啡馆也以优秀的表现，在比赛中获得团队三等奖。
The café also won the third team prize with its excellent performance.
回顾今天的比赛，选手们激烈地较量,评委们认真地评定,计分人员严谨地统计，协助人员热情的帮助都让我们看到了合纵人的活力与团结。
Looking back at today's competition, we can see the vitality and unity of the people of Hezong through the fierce competition of the contestants, the careful evaluation of the judges, the strict statistics of the scoring staff and the enthusiastic assistance of the assistants.
虽然服务技能交流大赛落下了帷幕，但我们对于服务技能技巧的关注，不会因活动的结束而截止。
Although the Service Skills Exchange Competition has come to an end, our concern for service skills and techniques will not end when the competition is over.
记得，美国文坛文学隐士哈珀·李，在其代表作《杀死一只知更鸟》有这样一句话："你永远无法真正理解一个人，除非你从他的角度考虑问题"。
I remember Harper Lee, the literary hermit of American literature, said in his masterpiece "To Kill a Mockingbird": "You can never really understand a person unless you think from his point of view".
希望通过此次服务技能大赛的举办，能够让合纵旗下每一位餐饮服务者学会换位思考，真正做到“想客户之所想，急客户之所急”，将合纵最优质的服务和专业水平展现给所有客户。
It is hoped that through the holding of this service skill competition, every caterer under the Group can learn to think in another way and truly do "think what the customers think and feel what the customers want", so as to present the best service and professional level of the Group to all customers.